Challenge

The resources available to train and support utility field workers are constantly evolving, and ensuring that training is safe and effective continues to be a top priority for companies.

A significant utility firm recognized the potential of virtual reality (VR) in delivering effective education in a secure and cost-efficient setting. They aimed to break away from the compromise between classroom training, which can appear disconnected from real-world scenarios, and on-site training, which can be costly and time-consuming, by embracing VR training, which offers a balance of both.

Virtual reality (VR) training has become an increasingly popular method for enterprise companies to train their employees. utility company implemented VR training for their production line workers to improve their assembly and machinery operation skills. The VR training program was designed to simulate real-life scenarios that employees would encounter on the job, allowing them to practice and learn in a safe and controlled environment.

Cloudseed collaborated with the company over a 5-week pilot program to create a VR prototype for immersive learning. They used an agile approach and prioritized human-centered design. The VR allows trainees to navigate distribution poles and use tools to inspect power lines, with the system providing instant feedback on their performance.

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Value delivered

The VR training program was found to be highly effective in improving employee performance. Before the implementation of the VR training, assembly errors were common among employees, and machinery downtime was a frequent issue. However, after the VR training, the number of assembly errors decreased by 50%, and machinery downtime was reduced by 30%.

In addition to the performance improvements, the VR training also had a positive impact on employee morale. The employees felt more confident in their abilities and were excited about the new technology. This led to a higher retention rate among employees and a decrease in turnover.

The VR training program also had a significant financial impact on the utility company. The reduction in assembly errors and machinery downtime saved the company over $200,000 per year.

Overall, the VR training program at the utility company was a huge success. The company was able to improve employee performance, increase employee morale, and save significant financial resources. VR training is a cost-effective and efficient way for companies to train their employees, and more companies are expected to adopt this technology in the future.