Given that cyber threats are a persistent issue, it is crucial to establish a robust security stance. For organizations like Cloudseed, a global enterprise with over 500,000 employees and thousands of clients, this requires implementing the necessary security systems, protocols, and measures to safeguard our clients, employees, and our own data and operations.

As the threats we face continue to become more dangerous and have greater impacts, it is essential that we stay ahead of the game by continuously improving our information security strategy. Our security measures must cover the entire organization, guarding all aspects of our business.

When technology combines with human creativity

To fulfill our clients' individual security needs and address the ever-changing regulatory challenges, our Information Security division runs a worldwide Client Data Protection (CDP) initiative. This initiative equips our client interaction teams with the necessary resources and procedures to identify and reduce security threats throughout the duration of a client project.

The initiation of our CDP procedure involves collaborating with the client during the initial sales discussions to recognize any potential risks or security issues that fall within our purview to address through our services and solutions.

These discussions that involve teamwork concentrate on finding and reducing any possible vulnerabilities in the client's surroundings, making it clear who is responsible, and eliminating any confusion about the security measures and procedures in operation.

We factor in the results of each risk assessment and client discussion into our solutions to ensure they are secure from the beginning.

Enhancing the safety of the working conditions

As soon as the actual project work commences, the CDP methodology is applied to all ongoing agreements. This enables our client teams to collaborate with their clients to establish a secure governance and operational framework that tackles the specific security risks posed by each client relationship. For each client, we create a tailored CDP plan that incorporates:

‍Accountability 

Mutual responsibility for ensuring information security.

‍Controls 

Security measures will be employed to safeguard client information during its access, handling, transmission, hosting, and storage, as well as controls established for tasks that pose a high degree of risk.

‍Technology 

Technologies employed, including encrypted hard drives, scanned workstation configurations, encrypted USB storage devices, scanned hard drives, and tracking for data loss prevention protection.

‍Training 

Training tailored to each client team that incorporates their specific needs and addresses the risks associated with their project.

‍Expertise

Subject matter expertise embedded within the team that shares proven best practices and constantly evaluates the efficiency of security processes and controls for client teams.

‍Metrics

A monthly assessment of crucial CDP performance indicators is carried out by our top management, including the CEO and COO.

Adhering to the highest standards of security

Our CDP program rigorously follows the most stringent standards of information security, ensuring complete adherence to ISO27001 certification requirements, and securing full recognition for our clients from the beginning to the end of each engagement.

‍Continuously updated

 The need to uphold our exceptional standards demands constant revitalization of our Customer Data Platform.

‍Exceeding Expectations

We have incorporated data privacy measures into our CDP framework that comply with the regulations set forth by the General Data Protection Regulation (GDPR).

‍Ensuring GDPR Compliance for Our Clients

Our client teams must verify with their clients that a suitable GDPR solution has been established for the relevant aspects of the account.

‍United in Strength

The CDP program brings together a network of Cloudseed leaders to drive information security objectives and strengthen our overall approach.

The CDP program has proven to be a valuable asset to our risk management efforts, providing robust security measures for our organization and clients. As a crucial component of our Information Security organization, the CDP program works in tandem with the Security Operations Center (SOC) to monitor threats in real time. The SOC's comprehensive understanding of risk compliance and potential threats, combined with the CDP program's established security controls, results in improved compliance across the entire enterprise.

By implementing regular evaluations and updates to our CDP program and promoting a culture of security among our employees, we can effectively minimize potential risks and safeguard the data of both our internal operations and our clients.